Frequently asked questions (FAQ)
20 Frequently asked questions
(FAQ)
Q. What if my phone is lost or stolen?
A. Contact your wireless provider immediately.
Q. Does the phone have to be on in order for me to receive a call?
A. Yes.
Q. What is my security code?
A. Your default security code is 12345. If you have changed your security
code and forgotten the new code, contact your wireless provider.
Q. How do I lock the keypad?
A. At the start screen, select Menu; then press the Star key.
Q. How do I unlock the keypad?
A. At the start screen, select Unlock; then press the Star key.
Q. How do I keep track of my calls?
A. Use the Call log feature (see page 40).
Q. How do I turn off the ringer when I am in a meeting or do not
want to be disturbed?
A. At the start screen, briefly press the power key, scroll to Silent, and
select Select. You can also set a timed profile (see “Set a timed
profile” on page 63).
Q. How do I make the phone ring louder?
A. See “Customize a profile” on page 62.
Q. How do I change the ringing tone?
A. See “Customize a profile” on page 62.
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Q. How do I download a custom ringing tone?
A. You can send tones to your phone over the mobile Internet, using
SMS, or you can create custom tones and send them to your phone or
another compatible phone using PC Suite. Call your wireless provider
for more information.
Q. Where is my phone model number and serial number?
A. On the information label, which is on back of the phone under the
battery. The model number of this phone is 6340i.
Q. What is the IMEI number?
A. The IMEI number located on the label under the battery is your
phone’s serial number.
Q. How do I change the contrast on the display?
A. The Nokia 6340i phone contrast is set for optimal performance at the
factory and cannot be changed.
Q. Can I replace the front cover?
A. The front cover should only be removed or replaced by qualified
service personnel.
Q. How do I make purchases online?
A. Set up Wallet with the necessary credit and debit information.
See “Create a Wallet card” on page 96 and “Online purchases” on
page 114.
Q. I forgot my Wallet code. Do I have to contact Nokia or my wireless
provider to obtain another?
A. No. You can reset your Wallet code. However, all information
previously entered will be lost and you will need to set up a Wallet
card again. See “Create a Wallet card” on page 96.
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Glossary